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Return Policy

1. Initiate the Return Within 14 Days:

  • Your return request must be initiated within 14 days from the date you received the product.

2. Eligibility Criteria:

  • The product must be in its original condition, unused, and in its original packaging.

  • Include all accessories, manuals, and any other items that came with the product.

3. Return Authorization:

  • Contact our customer service team at [Customer Service Email/Phone] to request a return authorization.

  • Provide your order number, product details, and the reason for the return.

4. Return Instructions:

  • Once authorization is granted, follow the provided instructions for returning the product.

  • Clearly mark the return package with the provided return authorization number.

5. Return Shipping:

  • The customer is responsible for return shipping costs unless the return is due to a product defect or an error on our part.

6. Inspection and Processing:

  • Upon receiving the returned product, our team will inspect it for compliance with our return policy.

  • Refunds or exchanges will be processed within 5 business days of receiving the returned item.

7. Refund Method:

  • Refunds will be issued to the original payment method used for the purchase.

8. Exclusions:

  • Certain products may be non-returnable due to hygiene reasons or specific characteristics. Please check the product description for details.

9. Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact us immediately for assistance.

10. Contact Information:

  • For any inquiries or assistance regarding returns, click here to reach out to our customer service team.

We value your business and strive to provide a hassle-free shopping experience. Thank you for choosing Foul Crowd.

 

Sincerely,

Foul Crowd Customer Service

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