1. Initiate the Return Within 14 Days:

• Your return request must be initiated within 14 days from the date you received the product.

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2. Eligibility Criteria:

• The product must be in its original condition, unused, and in its original packaging.

• Include all accessories, manuals, and any other items that came with the product.

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3. Return Authorization:

• Contact our customer service team at [Customer Service Email/Phone] to request a return authorization.

• Provide your order number, product details, and the reason for the return.

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4. Return Instructions:

• Once authorization is granted, follow the provided instructions for returning the product.

• Clearly mark the return package with the provided return authorization number.

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5. Return Shipping:

• The customer is responsible for return shipping costs unless the return is due to a product defect or an error on our part.

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6. Inspection and Processing:

• Upon receiving the returned product, our team will inspect it for compliance with our return policy.

• Refunds or exchanges will be processed within 5 business days of receiving the returned item.

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7. Refund Method:

• Refunds will be issued to the original payment method used for the purchase.

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8. Exclusions:

• Certain products may be non-returnable due to hygiene reasons or specific characteristics. Please check the product description for details.

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9. Damaged or Defective Products:

• If you receive a damaged or defective product, please contact us immediately for assistance.

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10. Contact Information:

• For any inquiries or assistance regarding returns, click here to reach out to our customer service team.

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We value your business and strive to provide a hassle-free shopping experience. Thank you for choosing Foul Crowd.

 

Sincerely,

Foul Crowd Customer Service